Intelligent Document Processing (IDP)

Automate processing large volumes and varieties of documents with our pre-built, industry-specific, continuously learning IDP solutions — and enjoy unmatched accuracy and automation rates. Find out why WorkFusion has been named a leader in IDP for 6 consecutive years. 

Smart solutions for your document processing challenges

WorkFusion seamlessly augments your workforce with continuously learning AI 


Every day, companies like yours must handle massive volumes of documents, from emails to identity documents forms to legal files, arriving in paper and electronic formats.

Employees must digitize these documents, plus extract, classify, and validate relevant data. After that, they must update the information across core internal systems. All these tasks are highly manual, error-prone, and of relatively low value to the company.

Rules-based RPA tools can’t automate processes with unstructured data, and most IDP platforms specialize in only a few document types. As a result, you end up with multiple tools to integrate and maintain.


With WorkFusion’s Intelligent Document Processing solutions, you can automate complex document processing, boost the accuracy and speed of operations, and save millions.

  • Digital Workers come with pre-trained machine learning models and can start processing documents on Day 1, with no code or data scientists
  • Continuous improvements and model re-training is accomplished through Fusion Learning, human-in-the-loop collaboration and your data
  • A/B testing and analytics allow users to compare different versions and upgrade them over time.

Document automation, the intelligent way

Pre-trained machine learning models

Start processing structured and unstructured documents right away with out-of-the-box machine learning models. Quickly tune the models in real time on just a few documents.

With no need for data scientists!

Wide range of documents and data inputs

Process all sorts of documents, in 40+ languages and language variations: from passports and ID cards to invoices and ACORD forms. Automate PDFs, images, Excel files, HTML pages, and other data formats.

40+ languages and language variations are supported.

Advanced document understanding

Recognize and process handwriting, signatures, checkmarks, logos, stamps, barcodes, and other “tricky” elements, with advanced OCR and data cleaning/analysis tools — even in low-quality documents.

Complete visibility and model governance

Gain full visibility into the model’s performance and understand how it makes decisions.

Quickly detect model degradation to determine when the model needs re-training.

Real-time, no-code, continuous learning

Continuously improve your solution through automated model re-training.

All documents that knowledge workers process in our human-in-the-loop application are captured and added to new data sets, which our patented AutoML technology uses to re-train models.

Fusion Learning for hyper growth

Leverage the shared knowledge of the WorkFusion Network community and improve your automation solutions exponentially via Network Learning.

The data is protected by differential privacy, eliminating any data security risks.


Expand Your Automation Footprint with Intelligent Document Processing

Hear WorkFusion CTO Peter Cousins and Everest Group Partner Anil Vijayan discuss the growing importance of integrating Intelligent Document Processing into your new or existing automation systems and WorkFusion’s IDP capability.

Results that speak for themselves

Automate specific business functions, fast

Decrease in handling time

for Identity Verification when onboarding new customers, enabling a superior customer experience

Manual work reduction

for processing legal structure/formation and ownership documents, providing better compliance

Reduction in false positives

for adverse media monitoring and sanctions screening, delivering higher data accuracy and efficiency

Voted a Leader in Intelligent Document Processing (IDP) by users
2023 PeerSpot Tech Leader awards

The world’s leading companies are our customers

The world’s top companies in various industries rely on WorkFusion for document processing automation